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Year Faculty Publications
2008 Akroush, M,"Exploring the mediation effect of service quality implementation on the relationship between service quality and performance in the banking industry in Jordan",Global Business and Economics Review, 10(1),Inderscience,98–122,2008 [View]
2010 Akroush, S., & Al-Mohammed, M,"The effect of marketing knowledge management on organizational performance An empirical investigation of the telecommunications organizations in Jordan",International Journal of Emerging Markets, 5(1),Emerald Publishing Group,38–77,2010 [View]
2016 Awwad, A., & Akroush, M. N,"New product development performance success measures: an exploratory research",EuroMed Journal of Business, 11(1),Emerald Group Publishing Limited,2–29,2016 [View]
2011 Abu-ELSamen, M., & Akroush, M,"Towards an integrated model of customer service skills and customer loyalty The mediating role of customer satisfaction Customer service skills",International Journal of Commerce and Management, 21(4),Emerald Publishing Group,349–380,2011 [View]
2011 Dahiyat, B., Akroush, M., & Abu-Lail, A,"An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust",International Journal of Services and Operations Management, 9(4),Inderscience,453–490,2011 [View]
2013 Abu-ELSamen, A., Akroush, M., & Abu-Lail, A,"Mobile SERVQUAL: A comparative analysis of customers' and managers' perceptions",International Journal of Quality and Reliability Management, 30(4),Emerald Publishing Group,403–425,2013 [View]
2010 Akroush, M,"The 7Ps Classification of the Services Marketing Mix Revisited: An Empirical Assessment of their Generalisability, Applicability and Effect on Performance - Evidence from Jordan's Services Organisations",Jordan Journal of Business Administration, 7(1),The University of Jordan,116–147,2010
2019 Akroush, M. N., Zuriekat, M. I., Al Jabali, H. I., & Asfour, N. A,"Determinants of purchasing intentions of energy-efficient products: The roles of energy awareness and perceived benefits",International Journal of Energy Sector Management, 13(1),Emerald Publishing Limited,128–148,2019 [View]
2011 Akroush, B., Dahiyat, S., & Gharaibeh, M,"Customer relationship management implementation: An investigation of a scale's generalizability and its relationship with business performance in a developing country context",International Journal of Commerce and Management, 21(2),Emerald Publishing Group,158–191,2011 [View]
2015 Akroush, M. N., & Al-Debei, M. M,"An integrated model of factors affecting consumer attitudes towards online shopping",Business Process Management Journal, 21(6),Emerald Group Publishing Limited,1353–1376,2015 [View]
2015 Al-Debei, M. M., Akroush, M. N., & Ashouri, M. I,"Consumer attitudes towards online shopping The effects of trust, perceived benefits, and perceived web quality",Internet Research, 25(5),Emerald Group Publishing Limited,707–733,2015 [View]
2020 Orazbayev, B., Kozhakhmetova, D., Shaikhanova, A., Bekbaeva, R., Zolotov, A., Qutechate, W., Falah, J., Alfalah, T., Alfalah, S. F. M., Al-Khalifa, S., Aljarah, I., Abushariah, M. A., Rachmawati, D., Amalia, A., Illahi, T. H., Mahyuddin, M. F. M., Isa, A.,"Fuzzy modeling and control of the catalytic cracking unit on various types of information",Journal of Theoretical and Applied Information Technology, 98(11),1791–1802,2020
2015 Abdallah, B. Q., & Alfalah, F. T,"Jordanians' Youths Brand Choice for Fashion Stores: The Mediating Role of Celebrity Endorsement",European Journal of Scientific Research, 134(2),194–205,2015
2014 Alfalah, S. F. M., Chan, W., Khan, S., Falah, J., Alfalah, T., Harrison, D. K., & Charissis, V,"Gait analysis data visualisation in virtual environment (GADV/VE)",In Proceedings of the 2014 Science and Information Conference,IEEE,(pp. 742–751),2014 [View]
2021 Abu-Rumman, A., Al-Shra’ah, A. E. M., Alfalah, T., & Al-Madi, F,"The Impact of Risk Management on Financial Performance of Banks: The Case of Jordan",Turkish Journal of Computer and Mathematics Education, 12(5),Ninety Nine Publication,1332–1342,2021 [View]