Dr. Tasneem Alfalah
Dr. Tasneem Alfalah is an Assistant professor at the Graduate School of Business Administration at the German Jordanian University. Dr. Tasneem earned her PhD in Quality Management from Glasgow Caledonian University, United Kingdom. She earned her master’s degree from the University of Jordan in the field of Quality management and earned her BSc from Applied Science Private University in Computer Information system. Dr. Tasneem is a specialized researcher and academic in the fields of Quality Management in which she has more than 16 international publications. Dr Tasneem produced several publications published in international and well-known academic journals indexed at SCOPUS, and her research interest covers Quality management, leadership, QFD, Knowledge management, Quality of Education.
Dr. Tasneem is a consultant, expert and trainer in various aspects of Quality Management, Business Agility, communication, service quality, customer satisfaction. She is also a regional and national trainer in her fields of specialization in many Arab Countries for many years. Dr Tasneem certified Quality Function Deployment Green Built, Business Agility, and TOT.
Dr. Tasneem has also participated in many conferences and workshops in the fields of Quality Management as well as other recent business aspects.
Educational Background
Selected Publications
| 2022 | Abu-Rumman, A., Al Shraah, A., Al-Madi, F., & Alfalah, T.,"The impact of quality framework application on patients’ satisfaction",International Journal of Human Rights in Healthcare, 15(2),151–165,2022 [View] |
| 2021 | Al-Madi, F., Alfalah, T., Al Shraah, A., & Abu-Rumman, A,"Supply chain practices and organizational performance: Evidence from Jordanian medical devices firms",Uncertain Supply Chain Management, 9(4),831–840,2021 [View] |
| 2021 | Abu-Rumman, A., Al-Shra’ah, A. E. M., Alfalah, T., & Al-Madi, F,"The Impact of Risk Management on Financial Performance of Banks: The Case of Jordan",Turkish Journal of Computer and Mathematics Education, 12(5),Ninety Nine Publication,1332–1342,2021 [View] |
| 2021 | Abu-Rumman, A., Al Shraah, A., Al-Madi, F., & Alfalah, T.,"Entrepreneurial networks, entrepreneurial orientation, and performance of small and medium enterprises: Are dynamic capabilities the missing link?",Journal of Innovation and Entrepreneurship, 10(1),29,2021 [View] |
| 2021 | Zafar, S. Z., Zhilin, Q., Malik, H., Abu-Rumman, A., Al Shraah, A., Al-Madi, F., & Alfalah, T. F.,"Spatial spillover effects of technological innovation on total factor energy efficiency: Taking government environment regulations into account for three continents",Business Process Management Journal, 27(6),1874–1891,2021 [View] |
| 2020 | Qutechate, W., Falah, J. F., Alfalah, T., & Alfalah, S. F. M.,"Usability issues for learning management systems: Case study, students and teaching staff perceptions",Journal of Theoretical and Applied Information Technology, 98(11),1803–1815,2020 |
| 2020 | Falah, J., Alfalah, S. F., Alfalah, T., Qutechate, W., Ayyoub, H., & Muhaidat, N.,"An Analysis of the Technology Acceptance Model in Understanding The University of Jordan’s Students Behavioral Intention To Use m-Learning",International Journal of Psychosocial Rehabilitation, 24(09),1297–1312,2020 |
| 2020 | Orazbayev, B., Kozhakhmetova, D., Shaikhanova, A., Bekbaeva, R., Zolotov, A., Qutechate, W., Falah, J., Alfalah, T., Alfalah, S. F. M., Al-Khalifa, S., Aljarah, I., Abushariah, M. A., Rachmawati, D., Amalia, A., Illahi, T. H., Mahyuddin, M. F. M., Isa, A.,"Fuzzy modeling and control of the catalytic cracking unit on various types of information",Journal of Theoretical and Applied Information Technology, 98(11),1791–1802,2020 |
| 2019 | Alfalah, S. F. M., Falah, J. F. M., Alfalah, T., Elfalah, M., Muhaidat, N., & Falah, O.,"A comparative study between a virtual reality heart anatomy system and traditional medical teaching modalities",Virtual Reality, 23,229–234,2019 [View] |
| 2017 | Alfalah, T. F., Alfalah, S. F., Falah, J. F., Qutaishat, W., Ishretih, W., & Al-Zu’bi, M.,"Learning Management System versus Social Networking Sites",International Business Research, 10(6),Canadian Center of Science and Education,123–136,2017 [View] |
| 2017 | Alfalah, T.,"The Role of Leadership Styles In Building and Sustaining Corporate Reputation – Empirical Investigation On Islamic Banks In Jordan",International Review of Management and Marketing, 7(3),121–125,2017 |
| 2017 | Bataineh, A. Q., Alfalah, T. F., Falah, J. F., & Idris, M. I,"The effect of employee-based brand equity on organizational citizenship behavior: The mediating role of job satisfaction",International Journal of Academic Research in Business and Social Sciences, 7(2),423–436,2017 [View] |
| 2017 | Alfalah, T. F.,"Total Quality Management Tools: Are they Necessary for Improving Service Quality and Customer Satisfaction?",International Review of Management and Marketing, 7(3),121–125,2017 [View] |
| 2015 | Bataineh, A. Q., & Alfalah, T. F.,"The Role of Knowledge Management in Building Employees' Brand Commitment: Employees' Brand Knowledge as Mediating Variable",International Journal of Business and Social Science, 6(10),1–10,2015 |
| 2015 | Abdallah, B. Q., & Alfalah, F. T,"Jordanians' Youths Brand Choice for Fashion Stores: The Mediating Role of Celebrity Endorsement",European Journal of Scientific Research, 134(2),194–205,2015 |
| 2015 | Bataineh, Q. A., Al Hadid, A., Al-Abdallah, M. G., & Alfalah, T. F,"The Role of Information Technology Capabilities in Capitalizing Market Agility in Jordanian Telecommunications Sector",International Journal of Academic Research in Business and Social Sciences, 5(8),90–101,2015 [View] |
| 2014 | Alfalah, S. F. M., Chan, W., Khan, S., Falah, J., Alfalah, T., Harrison, D. K., & Charissis, V,"Gait analysis data visualisation in virtual environment (GADV/VE)",In Proceedings of the 2014 Science and Information Conference,IEEE,(pp. 742–751),2014 [View] |
| 2014 | Falah, J., Khan, S., Alfalah, T., Alfalah, S. F. M., Chan, W., Harrison, D. K., & Charissis, V.,"Virtual reality medical training system for anatomy education",In 2014 Science and Information Conference,(pp. 752–758),2014 [View] |